channel overload clip art closed question⏎
chartjunk checking for feelings build goodwill⏎
compound sentence build goodwill clustering⏎
closed question closed question buffer⏎
branching question communication theory business-ese⏎
active verb business-ese blind ads⏎
boilerplate buffer blind ads⏎
collection letter collection letter bias-free language⏎
chartjunk build goodwill collection series⏎
blocking buffer brainstorming⏎